Report Fraud
Whistle Blower Policy
Our corporate principles serve as our compass at Fortis Mobile Money. These principles serve as the cornerstone for how we behave and engage with one another, as well as with our customers, members, suppliers, shareholders, and other stakeholders. By upholding the greatest standards of honesty, integrity, and fair dealing in all of our business endeavors, Fortis Mobile Money is dedicated to guaranteeing corporate compliance and fostering an ethical corporate culture.
Purpose
Our corporate principles serve as our compass at Fortis Mobile Money. These principles serve as the cornerstone for how we behave and engage with one another, as well as with our customers, members, suppliers, shareholders, and other stakeholders. By upholding the greatest standards of honesty, integrity, and fair dealing in all of our business endeavors, Fortis Mobile Money is dedicated to guaranteeing corporate compliance and fostering an ethical corporate culture.
Scope
Anyone who is or has been any of the following with regard to Fortis Mobile Money is subject to this policy:
- Employees,
- officers,
- directors,
- contractors (including subcontractors and workers of contractors),
- suppliers (including employees of suppliers),
- consultants,
- auditors,
- associates, and
- relatives, dependents, spouses, or dependents of a spouse of any of the aforementioned.
This policy is meant to be applicable to the aforementioned individuals in all locations where Fortis Mobile Money conducts business.
Reportable Contact
If you have cause to think that any director, officer, employee, contractor, supplier, consultant, or other person who does business with Fortis Mobile Money Ltd. has engaged in conduct that is (Reportable Conduct), you may report it or disclose it in accordance with this policy. Conducts such as:
- deceitful, dishonest, or corrupt;
- Illegal (such as theft, the use or trafficking of illegal narcotics, acts of violence or threats of violence, and criminal property damage);
- any transgression of the Company’s policies, such as the Code of Conduct, is unethical; repressive or egregiously careless
- be harmful to the business, its staff, or a third party; misbehavior or an unsuitable situation;
- posing a risk to the general population or the financial system;
- bullying, victimization, discrimination, or harassment.
Any disclosures that do not meet the criteria for Reportable Conduct will not be covered by the Act’s protections. Whether Fortis Mobile Money believes there is a reasonable suspicion that the Reportable Conduct is taking place and/or whether the behavior qualifies as “misconduct or an inappropriate condition of affairs” under the Act shall be up to its judgment.
For the avoidance of doubt, personal complaints about the workplace are not considered to be Reportable Conduct. Any issue relating to a staff member’s present or previous employment that has repercussions (or appears to have implications) for that individual personally but does not have larger implications for Fortis Mobile Money is considered a personal work-related grievance. Here are some examples of personal complaints about your job:
- a disagreement between a staff member and another worker;
- a choice about the employee’s employment, transfer, or advancement;
- a choice about the employee’s engagement terms and conditions;
- a choice to penalize the employee in some other way, such as suspending or terminating their employment.
Personal issues at work should be brought up with your boss or handled in line with the Fortis Mobile Money grievance policy.
Making a Disclosure?
Fortis Mobile Money depends on its staff to uphold a culture of moral behavior. As a result, it is anticipated that you will disclose any Reportable Conduct if you become aware of it in accordance with this policy. You may disclose any Reportable Conduct to the Whistleblower Protection contacts listed below:
- Customer Service
- [email protected]
- +234 (987) 44440